Privacy Policy

We collect the following categories of personal data:

• Account information — your name and email address, provided when you sign up via Clerk
• Payment information — processed securely by Stripe. We do not store your card details; Stripe handles all payment data directly
• Betting logs — bet records you voluntarily enter into the platform for tracking purposes
• Usage data — pages visited, features used, and general interaction patterns to help us improve the product

We use your data for the following purposes:

• Provide the service — authenticate your account, display your data, and deliver the intelligence platform
• Process payments — manage your subscription and billing via Stripe
• Improve the product — understand how features are used so we can make OpenSyndicate better
• Communicate with you — send essential service updates and respond to support requests

We will never sell your personal data to third parties or use it for purposes unrelated to providing our service.

We use the following trusted third-party services to operate the platform:

• •Clerk — Authentication and user management. Privacy policy
• •Stripe — Payment processing and subscription management. Privacy policy
• •Neon (PostgreSQL) — Database hosting and data storage. Privacy policy
• •Vercel — Application hosting and deployment. Privacy policy

Each processor operates under their own privacy policy and is bound by data protection agreements. All processors are compliant with applicable data protection regulations.

We retain your account data for as long as your account remains active. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain certain records (e.g. payment records for tax purposes).

Betting logs you have entered will be permanently deleted upon account deletion.

Anonymised, aggregated usage data may be retained indefinitely as it cannot be used to identify you.

Under the UK General Data Protection Regulation, you have the right to:

• ✓Access — Request a copy of the personal data we hold about you
• ✓Rectification — Ask us to correct any inaccurate or incomplete data
• ✓Erasure — Request deletion of your personal data ("right to be forgotten")
• ✓Portability — Receive your data in a structured, machine-readable format
• ✓Objection — Object to the processing of your data in certain circumstances
• ✓Restriction — Request that we limit how we use your data

To exercise any of these rights, contact us at hello@opensyndicate.ai. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.

We use essential cookies only. These are set by Clerk to manage your authentication session and keep you logged in.

We do not use tracking cookies, advertising cookies, or any third-party analytics cookies. We do not use Google Analytics or similar services.

Because we only use strictly necessary cookies, no cookie consent banner is required under UK GDPR.

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make material changes, we will notify you by email or through a notice on the platform.

Continued use of OpenSyndicate after changes are published constitutes acceptance of the updated policy.